Refuel+ Terms of Service

1. Acceptance of Terms

By using the Services, you agree to comply with and be legally bound by these Terms and all applicable laws and regulations. If you do not agree to these Terms, you may not use our Services.

2. Eligibility

To use the Services, you must be at least 18 years old and have the legal capacity to enter into these Terms. By using the Services, you represent and warrant that you meet these requirements.

3. Account Registration

To access certain features of the Services, you may need to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. You are responsible for safeguarding your account information and for all activities that occur under your account.

4. Services Provided

Refuel+ offers the following on-demand services:

• Fuel Delivery: Delivery of fuel directly to your vehicle or generator at your specified location.
• Electric Vehicle Charging: Mobile charging services for electric vehicles.
• Vehicle Detailing: Mobile detailing services to clean and maintain your vehicle.

5. Payment Terms

• Pricing: Pricing for our Services is displayed within the app and may vary based on the type and scope of the service requested.
• Payment: Payments are processed through secure third-party payment processors. By using our Services, you agree to pay all applicable fees and taxes associated with the Services.
• Refunds: Refunds are subject to our refund policy, which is available on our website.

6. Service Requests and Scheduling

• Requesting Services: Service requests can be made through our mobile app or website. You will receive a confirmation once your request is accepted.
• Scheduling: Services are provided based on availability and may be scheduled at a time that is convenient for you. We will make reasonable efforts to accommodate your scheduling preferences.

7. Cancellations and Rescheduling

• Cancellations: You may cancel a service request up to 24 hours before the scheduled service time without incurring a cancellation fee. Cancellations made within 24 hours of the scheduled service time may incur a cancellation fee.
• Rescheduling: You may reschedule a service request up to 24 hours before the scheduled service time without incurring a fee. Rescheduling requests made within 24 hours of the scheduled service time may incur a rescheduling fee.

8. User Conduct

You agree not to engage in any of the following prohibited activities:

• Violating any laws or regulations;
• Interfering with or disrupting the Services;
• Using the Services for any unauthorized or illegal purpose;
• Harassing, threatening, or abusing any Refuel+ employee or contractor;
• Providing false or misleading information.

9. Limitation of Liability

To the fullest extent permitted by law, Refuel+ shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:

• Your use or inability to use the Services;
• Any unauthorized access to or use of our servers and/or any personal information stored therein;
• Any interruption or cessation of transmission to or from the Services;
• Any bugs, viruses, trojan horses, or the like that may be transmitted to or through our Services by any third party;
• Any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the Services.

10. Dispute Resolution

Any disputes arising out of or related to these Terms or the Services shall be resolved through binding arbitration in accordance with the rules of the Nigerian Arbitration Association. The arbitration shall be conducted in Lagos, and judgment on the arbitration award may be entered into any court having jurisdiction.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Lagos, Nigeria, without regard to its conflict of law principles.

12. Changes to Terms

Refuel+ reserves the right to modify these Terms at any time. We will provide notice of any material changes by posting the new Terms on our website and updating the "Last Updated" date. Your continued use of the Services after any such changes constitutes your acceptance of the new Terms.

13. Contact Information

If you have any questions about these Terms or the Services, please contact us at: